In achieving customer satisfaction, Afianna is committed to provide the best service to our valued customers by continuously improving the quality standard of trading services that fulfills the requirements of all interested parties.
In order to achieve this, the following quality values shall be implemented :
- To understand the trading business industries environment and to meet all customers requirements.
- To comply with quality management system and strive towards improving its.
- To review and provide the Quality Objective yearly.
- To convey the Quality Policy to all employees.
- To ensure policy is reviewed for continuous appropriateness.
Our Quality Policy is to develop, produce, and deliver on time, trading products and services that meet or exceed customer expectations. In order to do this, we have implemented quality systems and processes that are continually being improved to satisfy our customers’ changing needs.